Warranty & Return Policy
Coverage depends on what Swift Fix repaired or sold. If you’re unsure which terms apply, email Hello@swiftrepair.ca or call 705 998 3225 and tell us about the device and the issue.
Repair parts: limited lifetime warranty
This warranty covers defects only in components Swift Fix installed. Any sign of physical damage after the repair voids the warranty, including cracks, dents or bending of the frame or screen. Water-damaged devices are excluded whether the water damage occurred before or after the repair. Installed batteries have the separate coverage below.
Installed batteries: 90 days
Our limited 90-day battery warranty covers defects. It does not cover normal wear and tear or issues caused by improper use or charging practices.
Certified pre-owned devices: 90 days
Our limited 90-day warranty covers defects in the device as sold. The warranty is void if the device is disassembled, repaired or tampered with after sale, or shows signs of physical damage, misuse or water damage.
Returns: 14 days from the date of sale
Purchased items and devices can be returned within 14 days only in the condition in which they were sold. A 20% restocking fee applies. Devices must show no signs of use, damage or alteration. Return the original packaging and accessories in their original condition.
Diagnosis, data and pickup
Diagnosis fee. We may charge a diagnosis fee if we inspect or diagnose a device and find no fault, or if you decide not to proceed with the repair.
Software and data. Please back up your device before repair. Swift Fix is not responsible for data loss, software corruption or malfunction during or after the repair process.
Uncollected or unpaid devices. Equipment that has not been picked up or has not been paid for after 45 calendar days becomes the sole property of Swift Fix, subject to applicable law.
This policy does not limit rights that cannot be excluded under applicable law.